Intensions vs. Outcomes - Workology

Intensions vs. Outcomes Its no secret that things dont always work out the way you expected or intended.   The outcome of an action, plan, or strategy can be (and often is) completely different.   We see this is employment law and human resource investigations all the time.   The Manager felt he had good intentions by suggesting that his employee works off the clock. And Mr. Manager may really enjoy his friend and employee which is why hes suggest with good intentions for the employee to not clock in.   Payrolls tight at the location the manager is responsible for.   Employee is a good employee but while the Mr. Manager may believe his intentions are good, they are not. In reality, the Managers intention is to save payroll, keep himself from being reprimanded by his boss, and while doing what he sees is a favor for his friend allowing him to keep his job.   The reality and outcome is when Manager gets caught is that hes violated company policy, his company owes Employee back pay, as well as Manager puts the company at risk with the U.S. Department of Labor, the Wage and Hour Division. The law doesnt care about intentions, it only cares about acts and outcomes.   As a HR Director, Ive heard my share of responses from employees when we questioned them about their actions during employment investigations.   I heard things like, Well, thats not what I meant.   She/He took my comment the wrong way.   And my personal favorite, I was just kidding. The problem therein lies we werent raised this way.   Because in our home and family life, intentions do matter.   Its the reason why the saying, the old college try was created.   Outside of the bubble that is HR and corporate speak, intentions do matter.   Its the reason why I encourage my daughter to color within the lines, and Im thrilled even when it doesnt quite work out the way I instructed. As Im writing I wonder, how does one make the transition between understanding when and where intentions vs. outcomes matter?   Is this something we train in school?   And isnt the greatest teacher of all failure when intentions truly reign?   And how this factor into the corporate and HR world?   Because playing it safe and living with constant predicted outcomes makes the world a very predictable, measurable, and boring place.   A safe place mind you where everyone drives the speed limit and obeys the law but where risk rarely happens.